System Status
Last updated less than a minute ago
Major System Outage
We are currently experiencing service outages and are investigating.
Services Status
eSIM Provisioning
Ordering & profile download
Stripe Checkout
Payment processing & checkout sessions
API & Web Platform
User dashboard & database availability
Active Incidents
Reported September 24, 2026 5:00 AM
Stripe checkout session creation failed
Checkout failed before redirecting the customer to Stripe. Support should verify whether checkout is currently degraded. Internal alert source: stripe Alert type: manual Order ID: d7df8ff2-93a3-42e3-b3cf-ef9794f76c4f Occurrences: 1
Reported September 9, 2026 7:36 AM
Stripe checkout session creation failed
Checkout failed before redirecting the customer to Stripe. Support should verify whether checkout is currently degraded. Internal alert source: stripe Alert type: manual Order ID: 303a1385-9ac9-4a98-86bb-8c3f126e5aef Occurrences: 1
Reported September 9, 2026 4:09 AM
Stripe checkout session creation failed
Checkout failed before redirecting the customer to Stripe. Support should verify whether checkout is currently degraded. Internal alert source: stripe Alert type: manual Order ID: 1c08368a-f71c-4405-96e9-104050f913e9 Occurrences: 1
Reported August 14, 2026 4:20 AM
Checkout blocked: low provider balance (STRIPE)
Checkout blocked on route [stripe]: wholesale provider balance ($107.47) is lower than the required threshold ($199.50) to fulfill the selected eSIM package (Global (120+ areas) 20GB 90Days, wholesale cost: $66.50). Internal alert source: system Alert type: manual Order ID: N/A Occurrences: 3
Incident History
No recent incidents reported
All services have been operational for the past 90 days.