SteadyeSIM Service Monitor

System Status

Last updated less than a minute ago

All Systems Operational

All services are operating normally.

Services Status

eSIM Provisioning

Ordering & profile download

Operational

Stripe Checkout

Payment processing & checkout sessions

Operational

API & Web Platform

User dashboard & database availability

Operational

Incident History

Stripe checkout session creation failed

Resolved Nov 14, 2026

Reported on Oct 6, 2026 11:46 AM

Checkout failed before redirecting the customer to Stripe. Support should verify whether checkout is currently degraded. Internal alert source: stripe Alert type: manual Order ID: N/A Occurrences: 21

Affected Services:
Stripe Checkout

Stripe checkout session creation failed

Resolved Nov 14, 2026

Reported on Sep 24, 2026 5:00 AM

Checkout failed before redirecting the customer to Stripe. Support should verify whether checkout is currently degraded. Internal alert source: stripe Alert type: manual Order ID: d7df8ff2-93a3-42e3-b3cf-ef9794f76c4f Occurrences: 1

Affected Services:
Stripe Checkout

Stripe checkout session creation failed

Resolved Nov 14, 2026

Reported on Sep 9, 2026 7:36 AM

Checkout failed before redirecting the customer to Stripe. Support should verify whether checkout is currently degraded. Internal alert source: stripe Alert type: manual Order ID: 303a1385-9ac9-4a98-86bb-8c3f126e5aef Occurrences: 1

Affected Services:
Stripe Checkout

Stripe checkout session creation failed

Resolved Nov 14, 2026

Reported on Sep 9, 2026 4:09 AM

Checkout failed before redirecting the customer to Stripe. Support should verify whether checkout is currently degraded. Internal alert source: stripe Alert type: manual Order ID: 1c08368a-f71c-4405-96e9-104050f913e9 Occurrences: 1

Affected Services:
Stripe Checkout

Checkout blocked: low provider balance (STRIPE)

Resolved Nov 14, 2026

Reported on Aug 14, 2026 4:20 AM

Checkout blocked on route [stripe]: wholesale provider balance ($107.47) is lower than the required threshold ($199.50) to fulfill the selected eSIM package (Global (120+ areas) 20GB 90Days, wholesale cost: $66.50). Internal alert source: system Alert type: manual Order ID: N/A Occurrences: 3

Affected Services:
API & Web Platform